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Privacy Policy

At TrustBoost, we understand that privacy is a crucial aspect of your trust in our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
 

Information Collection

We collect personal information to provide and improve our services. The types of information we collect include:

  1. Personal Identification Information: This includes your name, email address, phone number, and other contact details necessary for account creation and management.

  2. Business Information: We gather information related to your business, such as your business name, address, industry, and other relevant details.

  3. Client Account Information: For those who create accounts with us, we collect usernames, passwords, and other credentials to provide you access to our services.

  4. Usage Data: We collect information on how you interact with our website and services, including IP addresses, browser types, operating systems, referring URLs, page views, and timestamps.

  5. Communication Data: Any communications you have with us, including emails, chats, and other messages, may be stored to improve our service.
     

Methods of Collection

We collect this information through various methods, including:

  • Direct Interactions: You provide information by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.
     

Use of Information

We use the information we collect to:

  1. Provide Services: Manage your business profile, respond to customer messages, and add positive reviews to your profile.

  2. Improve Services: Analyze your use of our services to improve our offerings and develop new features.

  3. Communicate with You: Send you updates, newsletters, and other information that may be of interest to you, and respond to your inquiries.

  4. Security and Compliance: Ensure the security of our website and services, prevent fraud, and comply with legal obligations.
     

Information Storage and Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  • Encryption: We use encryption protocols to protect your data during transmission and storage.

  • Access Controls: Access to your personal information is limited to authorized personnel only, and they are bound by confidentiality obligations.

  • Regular Security Audits: We conduct regular audits and assessments to ensure the security of our systems and processes.
     

Information Sharing

We do not share your personal information with third parties without your consent, except in the following circumstances:

  1. Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
     

Communications

We primarily communicate with our site visitors and clients through email and client accounts. This includes:

  • Service-related Communications: Information and updates regarding our services, including any changes to our terms, policies, or features.

  • Promotional Communications: Occasional promotional materials about our services or third-party offers that we believe may be of interest to you. You can opt-out of receiving these communications at any time.
     

Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from an individual under the age of 18, we will delete such information from our records.
 

Updates to This Privacy Policy

We may update our privacy policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this document. Where required by law, we will seek your consent to changes in the Privacy Policy.

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